Privacy & cookie policy

Privacy Statement

This privacy statement describes how we will handle your personal data. We need to process and use your personal data because you use our service or you provide it to us yourself.

What personal data is held
• Full name
• Full address
• Gender
• Date of birth
• Place of birth
• Nationality
• ID card or passport number
• Validity date ID document or passport
• IBAN number
• Mobile number
• Phone number
• E-mail address
• Employer (if applicable)
• School or university institution
• Income information (if student of guarantor)

The following data will be requested as soon as you express interest in renting a property
• copy of valid identity card(s), if student: also a copy of identification of parents/guarantor;
• if student: income details of parents/guarantor (if renting independent accommodation);
• employment contract;
• employer's statement;
• copies of the 3 most recent pay slips or income data;
• copies of the 3 most recent bank statements showing payment of salary and proof of payment of rent or mortgage of your current residence (other transactions on the bank statement may be crossed out);
• copy of bank card showing salary or income information;
• if the potential tenant - possibly as a director/shareholder through a company - is self-employed: a recent extract from the Chamber of Commerce, income tax return/annual accounts for the past 3 years; provisional tax return for the current year and an accountant's statement;
• if a student, proof of university registration (to be requested by e-mail:;
• if landlord or broker requires it: a certificate of good conduct.

This data will only be used for the following purposes:
• You will be added in our CRM system
• To receive our newsletter (if you are subscribed)
• To call or email you when we deem it necessary
• To prepare an order for services
• To prepare a brokerage agreement
• To prepare a management agreement
• To draw up a rental agreement
• To draw up an invoice

Sharing of personal data
We only share your personal data with third parties if this is deemed necessary by us. So, for example, to comply with a legal obligation or when it is necessary to draw up the rental agreement. For example, your data is shared with the landlord when a rental agreement is drawn up.

We take care to secure your data and respect your privacy. Your data will be kept for as long as we deem necessary to carry out our work. To ensure that your personal data is not used unlawfully, only employees have direct access to your data.

You have the right to request access to your personal data at any time. As well as to correct or delete them. If you wish to exercise this right, please send a request to We will respond to your request as soon as possible. We will always try to fulfill your request to the best of our ability. Unless we are required by law to retain data or there are other pressing reasons.

Questions or complaints?
If you have any questions or complaints regarding our privacy statement, please contact:


This Cookie Policy was last updated on 2023-01-17 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

1. Introduction
Our website, (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies?
Google Maps

7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Your Housing Maastricht
Boschstraat 82, 6211AZ, Maastricht
The Netherlands
This Cookie Policy was synchronised with on 2023-01-17